Broker Blog Series - Exploring The Value of PEO Partnerships https://www.prestigepeo.com/broker-blog-series/ Payroll, Benefits & Human Resources Simplified Wed, 20 Nov 2024 15:21:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 /wp-content/uploads/2020/03/cropped-favicon-32x32.png Broker Blog Series - Exploring The Value of PEO Partnerships https://www.prestigepeo.com/broker-blog-series/ 32 32 What Makes PrestigePEO the Broker’s PEO? https://www.prestigepeo.com/broker-blogs/who-is-prestigepeo/ Tue, 15 Oct 2024 19:16:22 +0000 https://www.prestigepeo.com/?p=33328 As the world becomes more complex every day with new technology and regulations, it remains a challenge for businesses of all sizes to navigate the compliance landscape, whether at the state or federal level. Benefits brokers are tasked with helping clients navigate these challenges, but it’s not always easy...

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What Makes PrestigePEO the Broker’s PEO Header Image

PrestigePEO partners with brokers to help them better support their business clients. Find out what makes us different and why we are truly the Broker’s PEO.

Key takeaways:

  • PrestigePEO supports brokers with premium employee benefits at affordable rates for their clients, personalized service and competitive compensation.
  • Partnering with PrestigePEO could help your business grow faster. We focus on human capital management so you can focus on revenue generation.
  • PrestigePEO doesn’t compete with brokers or take their clients; we collaborate with brokers, serving as a reliable partner to help their business clients secure better employee benefits.

PrestigePEO is a professional employer organization (PEO) that supports benefits brokers, advisors, and agents in helping small and medium-sized business (SMB) clients with their HR needs.

How? By providing premium employee benefits at affordable rates, ensuring businesses are compliant with state and federal legislation, and helping streamline other HR operations and administrative tasks.

We are known as “The Broker’s PEO” because we offer additional partner advantages and incentives for you to succeed and grow while supporting your clients.

Learn more about PrestigePEO and what we do for our broker partners and their clients through this guide.

What Is a PEO?

The use of PEOs has continued to increase since they came onto the scene in the 1970s. PEOs were first introduced to provide additional human resources support to companies.

There are now over 500 PEOs in the U.S., helping out more than 200,000 businesses, which make up 17% of employers with 10 to 99 employees. Small businesses that use a PEO grow 7% to 9% faster than other businesses and see a 10% to 14% lower turnover rate for employees. Businesses are also half as likely to go out of business when they work with a PEO.

NAPEO use of a PEO infographic

PEOs help businesses eliminate operational burdens and provide peace of mind when it comes to human resources. This is a huge competitive edge that benefits brokers can provide to their SMB clients.

Essentially, PEOs leverage their collective buying power to provide competitive employee benefits alongside other HR services that other consultancies don’t offer. It’s a major advantage, as smaller businesses normally don’t have that kind of access to premium benefits.

The Broker’s PEO

PrestigePEO allows brokers to offer their clients cutting-edge, competitive employee benefits and a host of other services as supplemental benefits. Partnering with PrestigePEO as a broker includes these specific advantages:

  • Competitive PEO broker commissions: Partnering with PrestigePEO can put more money in your brokerage’s pocket.
  • Personalized, dedicated, concierge-level service: We are committed to providing a white-glove concierge approach to our broker partners and their clients. Our team of HR experts is dedicated to you and your clients.
  • Competitive rates on premium employee benefits each year: We deliver rates to smaller businesses that are normally reserved for big organizations.
  • Transparent pricing for business clients: You and your clients see major cost savings with unbundled pricing on our services.

We are truly “The Broker’s PEO.”

Advantages of Partnering with PrestigePEO Infographic

"PrestigePEO provides a special concierge-personalized feel and touch with their service"

Robert F., NY Health Insurance Broker

“They provide dedicated specialists for the life of the client. They make themselves available to the broker, employers and employees, a true differentiator from other PEOs.”

PrestigePEO doesn’t take away clients from brokers. This is a common misconception. Instead, we serve and support brokers, acting as a true partner in the effort to help business clients access better employee benefits.

The Business Owner’s People Partner

PrestigePEO also works directly with businesses once their brokers initiate the partnership. Co-employment is what PEOs are all about, which means that PEOs take on some of the employment liability for businesses. They become a direct extension of the business’s team.

This unique relationship leads to more time and energy for business leaders to focus on bigger concerns within the business, such as long-term growth.

“PrestigePEO is our co-pilot, which means we can focus on growing our company and our brand,” Armelle Crump, director of operations for Okayplayer.com in Brooklyn, said. “ We like the customization they offer for payroll and employee benefits to suit our culture and employee preferences.”

Employee benefits are the biggest advantage of PrestigePEO when it comes to business support. Our collective purchasing power means even smaller businesses can get access to premium benefits that are typically reserved for large companies with bigger budgets and more resources.

"We saw a 30% decrease in health insurance rates as the buying power of a PEO is so much stronger than what you can get on the open market as a small business"

Jamie Castagna, Business Manager, Morey Creative, Syosset, New York

Other services PEOs offer for businesses:

PrestigePEO helps your business clients strengthen their workforce with better employee benefits, perks, discounts and overall human resources support. That helps you continue to grow.

Is a PrestigePEO Partnership Right for You?

Partnering with PrestigePEO just makes sense for health insurance brokers. With PrestigePEO, brokers benefit from a unique compensation structure with multiple competitive products and opportunities. What’s more,

PrestigePEO is part of the 1% of PEOs in the U.S. that has the three most stringent credentials

Certified Professional Employer Organization (CPEO). This IRS certification confirms a PEOs financial stability and strict financial and tax reporting requirements.
Employer Services Assurance Corporation (ESAC).
Certification Institute - Workers' Compensation Risk Management Accreditation

For businesses, PrestigePEO significantly reduces the administrative burden of managing employee benefits and coordinating human resources solutions. This gives you, as a broker, a leg up in delivering your support to your business clients.

Are you ready to take your clients to the next level of employee benefits and HR management? Get in touch with us at brokerpartner@prestigepeo.com or 866-445-9386 today.

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Mitigate Your Clients’ Risk by Partnering with a PEO https://www.prestigepeo.com/broker-blogs/mitigate-client-risks/ Wed, 18 Sep 2024 19:05:19 +0000 https://www.prestigepeo.com/?p=33155 As the world becomes more complex every day with new technology and regulations, it remains a challenge for businesses of all sizes to navigate the compliance landscape, whether at the state or federal level. Benefits brokers are tasked with helping clients navigate these challenges, but it’s not always easy...

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Mitigate Your Clients’ Risk Through PEO Partnerships Header Artwork

Learn how partnering with a PEO can help you and your small and medium-sized business (SMB) clients with workplace compliance services and guidance.

Key takeaways:

  • PEOs help businesses navigate risk and insurance concerns, including employment practices liability insurance and state unemployment insurance.
  • They help your clients protect themselves against potential employee lawsuits.
  • Employers can receive direct, ongoing support from a PEO regarding labor laws and implementing best practices.
  • PEOs deliver comprehensive risk mitigation services, so no area of the business is left exposed.

As the world becomes more complex every day with new technology and regulations, it remains a challenge for businesses of all sizes to navigate the compliance landscape, whether at the state or federal level. Benefits brokers are tasked with helping clients navigate these challenges, but it’s not always easy for you to stay on top of shifting laws and best practices.

This is why a partnership with a professional employer organization (PEO) is so important. When you decide to partner with a PEO, you’re giving your clients more HR support to protect themselves from costly fines and penalties. In the process, you’re also helping them create more efficient operations.

When brokers partner with a PEO, they can provide employee risk management services like required workplace compliance posters and informative updates on legislation. This guide dives deeper into what a PEO partnership can do to mitigate compliance risks for your clients.

Employer Insurance and Employee Risk Management

A PEO provides the compliance and risk mitigation guidance you and your clients need. On top of that, these organizations offer additional services to help reduce the chance or possibility of litigation. Working with a PEO can offer employers an added layer of protection for themselves, their managers and their business.

Employer Insurance and Employee Risk Management Quote

One example is employment practices liability insurance (EPLI). According to the Insurance Information Institute, EPLI “covers businesses against claims by workers that their legal rights as employees of the company have been violated.” A PEO can help businesses weigh the costs and benefits of EPLI and make the right selection for added risk mitigation. PEOs can also help with state unemployment insurance and statutory short-term disability and paid family leave.

Ensuring your clients are protected against potential lawsuits or claims of sexual harassment, discrimination, wrongful terminations and other litigation provides a sense of security that isn’t possible without a PEO.

Direct, Personalized Support for Your Clients

A key benefit of having a PEO as your trusted partner is the direct support you and your clients can rely on to stay compliant with requirements. Whether businesses need assistance to develop compliant-based comprehensive employee handbooks or implement workplace harassment prevention programs, a PEO like PrestigePEO can assist with it all.

As a broker, you act as a personal point of contact and expertise for your clients. A PEO partner adds to that support through competitive employee benefits, general HR support, management and administration assistance and dedicated compliance experts. Businesses will have dedicated, customized services that are most relevant to their unique needs.

How a PEO Adds Value for Your Clients graphic

This means any time a client has a question or concern, they have an expert resource by their side to turn to. This is key in compliance, as many smaller businesses don’t have direct resources to review their current processes and implement best practices.

Comprehensive Regulatory Compliance Guidance

As your book of business increases and as your clients’ businesses grow, so do the complexities of daily HR administrative tasks and compliance requirements. The more employees a business has, the greater their legal liability.

Working with a PEO provides workplace compliance services that give peace of mind for you and your clients. These include:

  • Certificate of insurance requests
  • Labor law updates and news, including local, state and federal legislation
  • Poster compliance in the workplace
  • Continuous risk management support and resources, including:
    • Employee handbooks
    • Harassment prevention
    • Payroll and hours reporting assistance
    • Policies for documentation and time and attendance
  • Compliance with the Affordable Care Act (ACA), equal opportunity laws, leave laws and disability laws

Small and medium-sized businesses that try to deal with all these concerns on their own are more likely to be hit with fines and penalties for failing to comply. PEOs ensure your clients are compliant and their risks are as low as possible.

Working with a PEO provides workplace compliance services that give peace of mind for you and your clients.

Aside from compliance and risk management, PEOs also step in to help businesses save on costs by taking over time-consuming responsibilities, such as payroll and employee time tracking, retirement planning, employee benefits administration and workers’ compensation. PEOs also bring in the best technology platforms so businesses can improve their HR workflows.

Find Out More About a
PrestigePEO Partnership

It’s hard to overstate just how impactful PEOs can be for your clients, especially related to compliance and risk management needs. With costly fines related to compliance mistakes, it’s important to support businesses with additional protections PEOs provide, including labor law expertise, which leads to reduced business risks.

As a benefits broker, the end goal is to ensure your clients are taken care of. With a PEO, you’ll have a partner that can help you do that. This increases client satisfaction and helps you grow your brokerage.

PrestigePEO continues to value our broker relationships. We provide benefits brokers with these key advantages to help them stand out:

  • Personalized services
  • Transparent pricing for businesses
  • Competitive employee benefits rates
  • Competitive above-market commissions for our brokers

PrestigePEO is a partner that helps both you and your clients stand out and succeed. Check out our broker FAQs page and get in touch with our team today.

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Open Enrollment Strategies: Ways Brokers Can Maximize Employee Benefits for Their Clients https://www.prestigepeo.com/broker-blogs/open-enrollment-strategies/ Fri, 13 Sep 2024 21:24:40 +0000 https://www.prestigepeo.com/?p=33304 One of your ongoing goals as a broker is establishing long-term client relationships. These more meaningful relationships help you sustain and grow your practice. And the most effective way to do that is to provide personalized service. Your small and medium-sized business (SMB) clients want to feel understood...

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diverse co-workers using computer

Open enrollment is a great time to assess client needs and tailor their benefits options. A PEO can assist.

Key takeaways:

  • Open enrollment creates opportunities to help your clients assess their needs and tailor their employee benefits options.
  • Strategies to help them maximize benefits include:
    • Understanding client needs
    • Educating them
    • Customizing benefits packages
    • Leveraging technology
  • Partnering with a PEO can help your clients have a smoother open enrollment.

As a benefits advisor or broker, part of keeping clients satisfied and successful is helping them maximize the employee benefits they provide to their employees. Your goal should be to deliver as much value as possible from your services in this area.

Benefits are just as important to employees as their salaries. Qualtrics found that employees who are satisfied with their salary and benefits at their jobs have a 13% greater chance of continuing to work there for at least three years. Because employee benefits are a top priority for employees, additional value comes from choosing the right options, balancing costs and paying attention to employee needs.

Your clients’ annual renewal season or open enrollment period provides the perfect opportunity to revisit the value you’re providing. You play a critical role in guiding your clients through the process and all the decisions that come with it.

13% greater chance infographic

Why Open Enrollment Matters

Open enrollment is the one time of year that current employees can select new insurance and other benefits options (unless they undergo a qualifying life event, such as getting married or having a child). Plan types and costs may change each year.

This is a crucial moment for your clients. Open enrollment:

  • Provides an opportunity to educate employees about their coverages.
  • Highlights all the company’s benefit programs.
  • Gives businesses a chance to encourage employees to take full advantage of their benefits.
  • Allows for an annual review of the budget and benefit comparisons.
  • Validates the relationship and value proposition between you, your client and a PEO (more on that below).

Make sure you emphasize with clients that open enrollment is more than just an enrollment window. It can help the organization increase employee satisfaction and retention through benefits optimization and employee communication.

How to Help Your Clients Choose the Best Employee Benefits Packages Header Image

How to Help Your Clients Choose the Best Employee Benefits Packages

So, how do you best support your clients during open enrollment? Here are a few ways to ensure benefits optimization:

1. Understand Each Client’s Needs

Each of your clients is going to have different business priorities and budgets. Conduct a needs assessment for each to understand the priorities and needs of their unique workforce. Fully grasping what a business needs will help you work together to tailor and select benefits options. Some key questions to ask include:

  • How have the needs of your client changed in the past year?
  • Has there been an increase or decrease in the workforce?
  • Have contribution amounts changed
  • Is there new leadership who might like to change the company’s overall benefit strategy?

Open enrollment is a great time to assess and consult.

2. Educate Your Clients

Open enrollment is also the perfect time to educate your business clients – both your primary contacts and the entire staff at their company. This could mean introducing them to new benefits tools, filling them in on industry trends and data or explaining all of their benefits options carefully. Provide comprehensive information about types of benefits and the enrollment process so they can help their employees have a fruitful open period, as well.

3. Customize Employee Benefits Packages

Once you know what each client’s employees want and what the budget allows, you can start customizing benefits options to align with those priorities. Businesses will appreciate tailored offerings, and they won’t have to waste time looking through plans they can’t afford or don’t need.

4. Leverage Technology

A smooth open enrollment process requires the latest digital tools and platforms in the HR world. HR software or the latest mobile technology can help with benefits selection, sending reminders, pulling in employee information, and coverage enrollment and review.

How PrestigePEO Helps Simplify Open Enrollment

Annual open enrollment is made easier when businesses have a partner. Here are just a few benefits your clients receive from working with PrestigePEO:

  • Comprehensive employee benefits packages: We help your clients access a range of competitive employee benefits options, including health insurance, retirement plans, wellness programs and more.
  • Cost-efficiency: Because PEOs have group buying power, clients get access to premium benefits at competitive rates that are usually reserved for large companies. NAPEO found that the average ROI is 27.2% in annual cost savings when a business uses a PEO.
Average ROI Infographic

Businesses need expert support and access to better benefits options, and that’s exactly what working with a PEO provides.

  • Better processes: PrestigePEO simplifies open enrollment by enhancing processes with tech tools and dedicated support. Technological platforms provide additional streamlining and convenience to help all parties better manage open enrollment.
  • Employee communication: Employees need to know exactly what their options are and the advantages of each benefit option. PrestigePEO helps businesses access the information they need to keep employees educated and well-informed every step of the way.

Why Brokers Should Partner with PrestigePEO

So, what’s in it for brokers? Take a look at these key advantages of a broker-PrestigePEO partnership:

  • Enhanced support: PrestigePEO has a dedicated account team that customizes services to meet your and your clients’ needs, so you get personalized support that then reaches down to your business clients. This includes keeping brokers involved in all communications; you’re the first to review renewal rates and benefits options to provide your clients with the best advice and direction possible.
  • Improved client satisfaction: Our support creates smoother open enrollment experiences, so your clients are more satisfied with the entire process.
  • Competitive services: A PEO partnership helps you stand out to business clients, as they will receive more support, expertise and benefits options with a PEO.

The three-pronged client-PEO-broker relationship is key to helping small businesses access better benefits and establish a successful open enrollment process.

Harnessing Better Open Enrollment Strategies for Your Clients

The open enrollment period – and the time leading up to it – will be much smoother and more effective when you focus on education, understanding client needs and leveraging technology to fill in any gaps.

But one of the best steps you can take as a broker is partnering with a PEO, which in turn helps your clients access more comprehensive benefits packages during open enrollment.

Find out more about what PrestigePEO offers its broker partners and their clients by reaching out to our team today.

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Tips for Cross-Selling and Upselling Employer Medical Insurance https://www.prestigepeo.com/broker-blogs/cross-and-upselling-strategies/ Wed, 04 Sep 2024 17:08:41 +0000 https://www.prestigepeo.com/?p=33111 There may be many Human Resources services your small and medium-sized business (SMB) clients would be interested in, but don’t currently have. Focus on ways to customize bundled services to cross-sell and upsell. Key takeaways: As a broker, you’re an expert in building trust and identifying your SMB clients’ core needs and...

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Tips for Cross-Selling and Upselling Employer Medical Insurance Header Artwork

There may be many Human Resources services your small and medium-sized business (SMB) clients would be interested in, but don’t currently have. Focus on ways to customize bundled services to cross-sell and upsell.

Key takeaways:

  • As a broker, you’re an expert in building trust and identifying your SMB clients’ core needs and pain points.
  • Emphasize the value of bundling employee benefits with other HR management services and how cost negotiations can deliver more cost savings.
  • Focus on personalization and customization with each of your clients to identify related services they need.

As a broker, you’re always looking for new ways to grow your brokerage. By now, you know cross-selling and upselling are effective ways to increase your revenue, small and medium-sized business (SMB) customer lifetime value and commissions. When executed properly, these tried-and-true tactics also serve businesses with time and cost savings while increasing client satisfaction, loyalty and retention.

In this guide, we walk through recommended ways to cross-sell and upsell in the world of employee benefits.

Asking the Right Questions

When you know your clients well and already have strong relationships, you can better identify additional products and services that make sense to offer them based on their pain points and ongoing challenges.

What are your clients’ latest core HR objectives? How are they unique from other businesses?

Once you know that, it’s time to determine how you’ll bring these added employee benefits into the conversation. You can focus on how these additional benefits, services, or products meet your clients’ needs and stress the value it brings to their organization.

Common Core Business Needs

Employee benefits are everything within the human capital space. Employees today prioritize their benefits sometimes even over salary. Beyond work-life balance, they want to feel that their companies prioritize their well-being, financial goals and familial goals.

Core benefits for smaller businesses are health, dental and vision insurance, retirement savings options like 401(k)s and paid time off.

These areas each come with ancillary options you can bring to the negotiating table. For example, life insurance and disability insurance are becoming more in-demand. Employees look for companies to offer retirement contribution matching. Supplemental benefits like legal insurance, health savings accounts and flexible spending accounts are also becoming more common.

Ancillary Benefits you can bring to the negotiating table artwork

There are many options available to convince clients to reap the rewards of more employee benefits. Always focus on how the options you offer align with your client’s goals – customization is crucial.

Two tips for Cross-Selling Health Insurance

Health insurance remains the top employee benefit for your clients’ employees. Here are a few strategies that can help you cross-sell health insurance:

1. Use Customer Data to Identify Potential Opportunities

Gather and analyze data that tells you which employee benefits your clients are using the most. Identify gaps in usage and offerings where they could purchase additional services.

2. Bundle Related Products

Your clients lean on you for employee benefits, but they likely have other human resource needs. Talk to them about bundled packages that include a range of services, from HR management to HR tech to workplace management. They may also want support with retirement planning and workers’ compensation. Bundling can assist your clients in streamlining operations.

Two tips for Cross-Selling Health Insurance

Health insurance remains the top employee benefit for your clients’ employees. Here are a few strategies that can help you cross-sell health insurance:

1. Use Customer Data to Identify Potential Opportunities

Gather and analyze data that tells you which employee benefits your clients are using the most. Identify gaps in usage and offerings where they could purchase additional services.

2. Bundle Related Products

Your clients lean on you for employee benefits, but they likely have other human resource needs. Talk to them about bundled packages that include a range of services, from HR management to HR tech to workplace management. They may also want support with retirement planning and workers’ compensation. Bundling can assist your clients in streamlining operations.

3 ways to Cross-Sell Medical Insurance header Image

Strategies for Upselling Medical Insurance

While cross-selling is offering related services, upselling is about upgrading them. Here are a few strategies to do this effectively with medical insurance:

1. Ask for Feedback

Identify which products and services will help your client solve a specific challenge they’re dealing with. For example, maybe their business has grown significantly in the last year, and they need a more premium employee benefits offering to keep up with employee growth.

2. Personalize and Customize

Similar to cross-selling, you can position your solutions as bundles, not just individual products. Relay exactly how upgraded bundles meet your clients’ core needs. This way, you can show them the value of upgrading their current services and investing in more premium, comprehensive coverages.

3. Identify Opportunities for Personalized Pricing and Discounts

Business clients love incentives. Part of your personalized approach can be negotiating a lower rate for packaged benefits that give clients a better deal. Lower rates can come from more complex negotiations around the prices of individual products and services.

Just make sure your pricing structure allows for flexibility while meeting vendor margins. Your commissions shouldn’t suffer to offer these discounts.

How Partnering with a PEO Can Help Brokers Drive Value

PEOs can be a pivotal partner in helping your clients level up their employee benefits. However, they bring a lot more to the table, including HR support, regulatory compliance and risk management, payroll administration, workers’ compensation and retirement planning solutions.

What’s more, PEOs will work with you to identify cross-sell and upsell opportunities. Lean on your PEO to create customized packages while you keep focusing on the front end of the customer relationship.

Many brokers may hesitate to explore a PEO partnership for fear the PEO will take their clients. But that’s just not how it works – at least not at PrestigePEO. We’re committed to helping brokers establish stronger client relationships by meeting every HR need and providing holistic solutions.

And that includes cross-selling and upselling opportunities with employee benefits packages and other services.

The PrestigePEO Difference

PrestigePEO was created by brokers for brokers. We offer a range of HR solutions outside employee benefits, giving your clients the support they need to keep growing. In the process, you’ll see boosts in revenue and relationships with your SMB clients.

Our staff at PrestigePEO will work with you to create customized packages for them. It all comes with a competitive commission structure and unlimited earning potential.

Find out more by getting in touch with us today.

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How Brokers Can Do More for Their Clients https://www.prestigepeo.com/blogs/better-client-offerings/ Sun, 01 Sep 2024 04:05:41 +0000 https://www.prestigepeo.com/?p=32498 Businesses are always looking for value. As a broker, you can help them see the importance of key programs and policies like employee wellness and sustainability. Key Takeaways: A broker must stay ahead of the latest HR trends. Businesses need support with these key programs and policies: employee wellness, identity theft training, workplace safety...

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How Brokers Can Do More for Their Small and Medium-Sized Business Clients

Businesses are always looking for value. As a broker, you can help them see the importance of key programs and policies like employee wellness and sustainability. 

Key Takeaways:

  • A broker must stay ahead of the latest HR trends. 
  • Businesses need support with these key programs and policies: employee wellness, identity theft training, workplace safety training and drug-free workplace programs. 
  • Working with a PEO can increase value for your clients. 

As a broker, you’re always looking for ways to improve client experiences and generate more business. As more employers upgrade their practices to serve a changing workforce, you should be one step ahead of them. This takes understanding the market, the latest benefits trends and how employer clients can continue leveling up each year.  

Did you know there are specific programs and policies to implement that help you provide better rates and solutions to clients? Offering more value allows you to stand out, attract more clients and grow your business. 

This guide covers many of those program and policy options, and why working with a PEO to implement them can help you increase client value even more. 

Employee Wellness

Employee Wellness

More than ever before, employees today are concerned with establishing the right work-life balance. While that balance looks different for everyone, top talent consistently seeks ways employers can help improve life outside of work. 

With employee wellness programs, employers invest in the physical, financial and mental well-being of their employees. Components of the program may include gym membership discounts, employee assistance programs (EAPs) for counseling, stress management and financial wellness education. 

According to the Centers for Disease Control and Prevention, well-executed employee wellness plans can save businesses up to 25% on absenteeism, healthcare costs and workers’ compensation and disability management claims costs. 

Cyber Security

Cyber Security Training

Another area to strengthen programs and policies is cyber security. Most workplaces now use a mix of platforms and software. Stronger security practices are now required, and policies should be reviewed regularly.  

A key program for your employers should be identity theft training that helps employees stay up-to-date on the latest trends and provides guidance to bolster data security. By partnering with a PEO, you can provide your clients products that ensure best cyber security practices and protect against identity theft. 

Additional cyber security training ensures employees are properly prepared for cyber attacks, helping prevent data breaches within their organizations. 

Safety Training

Safety Training

It is the responsibility of companies to provide their employees with safe work environments. Safety training and education can help your clients establish trust with their employees and increase awareness of workplace hazards. 

In some cases, ongoing safety compliance and reduced workplace accidents can lower a company’s insurance premiums. 

Of course, educating your workforce takes time and energy. And not all safety training is created equal, however. The top PEOs can develop customized programs that help ensure your clients the safest workplace possible. 

Drug-Free Workplace

Drug-Free Workplace

Organizational leaders often opt to create a drug-free workplace program, which implements drug testing, drug policies, education about drug use and EAP offerings. Some federal organizations and federally-funded businesses are required to implement a drug-free workplace program, but for many companies, it’s not mandatory. 

However, a drug-free workplace program can provide your clients the following advantages: 

  • Increased job attendance 
  • Fewer work injuries and accidents 
  • Greater productivity 
  • State-subsidized incentives, including cost savings on workers’ compensation premiums (not available in all states) 

A professional employer organization (PEO) can provide a range of services and resources to help establish drug-free workplace programs. This includes: 

  • Policy development 
  • Compliance management 
  • Employee training 

Other Ways a PEO Can Help

Not all organizations – particularly smaller businesses – have the resources to support these additional programs and policies. This is where the help of a PEO can be extremely impactful. 

PEOs can help businesses take advantage of these programs. By offering these services to your clients, you’ll increase satisfaction and improve annual contract and lifetime value. 

Consider partnering with a PEO for the additional benefits you, as a broker, can receive: 

  • Win more business with the added value of a PEO and the comprehensive employee benefits and HR solutions you can offer your clients. 
  • Give you and your brokerage a competitive advantage by offering rates usually only available to large corporations. 
  • Provide additional HR services and build a more reliant support system for your clients. 
  • Offer better HR tech software and personalized service. 
  • Give your clients dedicated support and resources. 

Broker-PEO partnerships also allow your customers to receive perks like access to employee benefits packages and personalized services. In sum, PEOs can help your brokerage provide better services to clients and continue to grow your business. 

Contact PrestigePEO to learn if a PEO partnership might be right for you. 

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Build Strong Client Relationships With Personalized Service https://www.prestigepeo.com/broker-blogs/building-stronger-client-relationships/ Mon, 26 Aug 2024 20:09:34 +0000 https://www.prestigepeo.com/?p=33271 One of your ongoing goals as a broker is establishing long-term client relationships. These more meaningful relationships help you sustain and grow your practice. And the most effective way to do that is to provide personalized service. Your small and medium-sized business (SMB) clients want to feel understood...

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Happy client shaking hands

Businesses want to work with partners who understand their unique needs and goals. Find out how benefits brokers can deliver the personalized service your business clients desire.

Key takeaways:

  • Personalization matters: Making a client feel understood can go a long way in sustaining a mutually beneficial working relationship. Faster-growing companies generate 40% more revenue from personalization than slower-growing companies.
  • Provide more personalized services as a broker by understanding each client’s needs, tailoring your solutions, being proactive and improving communication.
  • PrestigePEO helps you stand out by offering your clients personalized employee benefits packages and HR solutions.

One of your ongoing goals as a broker is establishing long-term client relationships. These more meaningful relationships help you sustain and grow your practice. And the most effective way to do that is to provide personalized service.

Your small and medium-sized business (SMB) clients want to feel understood by their partner organizations. Personalization efforts can help you show customers you care and are willing to customize your offerings to meet their unique needs. In one study, McKinsey and Company found that faster-growing companies generate 40% more of their revenue from personalization when compared to slower-growing companies.

So, why is personalization so important for your SMB clients? This guide walks through how to focus on customized services to establish the long-term relationships you’re seeking. It also explains why a partnership with PrestigePEO can help you deliver more personalized service.

Faster Growing companies infographic

Why Does Personalized Service Matter?

Personalization is much more than a buzzword in today’s market.

Now more than ever, consumers and business clients across sectors want to work with partners they can trust. This means you need to showcase your credibility and reliability.

Trust leads to a stronger and longer-term foundation.

Personalized service also helps you stand out in the competitive employee benefits market. When you can customize and tailor your services and products to each of your clients, they see that they’re valued and supported.

Business clients continue to see the value in receiving personalized attention and solutions for their unique requirements.

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5 Tips for Offering Personalized Service to Clients

Personalizing your services as a broker takes effort and ongoing attention, but you can start with a few tweaks to your strategy. Here are five tips for improving client personalization:

1. Understand Your Clients

Just like every person is different, so is every business. Each client has different budgets, priorities, audiences and goals. Get to know each client’s pain points and priorities to understand the services they need.

Additionally, consider working with a PEO who exhibits the same level of care and understanding toward your clients.

You can also consider holding regular check-ins with clients, sending out surveys and personalizing your communication strategies for each business in your portfolio.

2. Tailor Your Solutions

Not all businesses have the same employee benefits package needs. Think through how each should be customized to align with your client’s individual goals, including what their employees find important for success.

Consider factors like benefits specific to the industry, more flexible plan options, budget restrictions and employee benefits trends. A PEO can give you access to more personalized offerings, as well.

3. Be Proactive

Broker who can anticipate their needs infographic

Businesses want to work with a broker who can anticipate their needs before they even articulate them. Learn to be proactive in assessing client needs, and provide solutions before the client requests them.

This requires staying up on industry trends and law changes, keeping clients informed along the way. PEOs do this by design and can pass along valuable, relevant information to both you and your clients.

4. Maintain Consistent Communication

Personalization also means speaking to your clients about their unique challenges at the right moments. Put a communication strategy in place to ensure you’re sending messages consistently while providing meaningful, relevant information.

Embrace formats like newsletters, personalized emails, social media posts and regular meetings. Prioritize being transparent about the relationship when you do communicate to engender trust.

And if you’re working with a PEO, be sure to establish consistent three-way communication between you, the client and your PEO representative.

5. Offer Exceptional Client Support

Your response times and level of attention matter to clients. Put a system in place for responding to clients right away, or at least provide a timeline for a more detailed response.

A PEO can handle a lot of the immediate, front-line communication with clients, too.

Personalized, fast and ongoing client support shows you value your clients’ time and concerns. This leads to improved client loyalty overall.

Leveraging a PEO for Personalized Service

Aside from the above necessary strategies, you can also leverage the unique resources PEOs bring to broker partnerships. These solutions can help you up your personalization game.

Here are the key advantages to know:

  • Comprehensive employee benefits and HR solutions: PEOs can help your clients access premium employee benefits at competitive rates, plus access any HR solutions they need for their specific goals and situations. PEOs offer tailored employee benefits plans, industry-specific compliance support and personalized advice.
  • Dedicated account teams: The top PEOs give brokers and their clients dedicated account teams to deliver customized support. This approach ensures consistent, personalized service for you and your business clients.
  • Advanced client engagement technology: The best PEOs also offer clients access to an intuitive hub for their HR and employee benefits packages. With the help of these technologies, you can manage your client relationships more effectively.
  • Ongoing training and support: PEOs can support brokers in staying updated and informed on the latest in the employee benefits industry. This includes coaching, webinars and industry insights so you can better support your clients.

Partnering with a PEO – like PrestigePEO — gives you a competitive edge, as these advantages lead to stronger client relationships built on trust. In the process, you also gain access to resources and support you need as a broker.

Improve Client Personalization with PrestigePEO

Your business clients want dedicated services. That means understanding their needs and creating a plan for personalized solutions. When you can deliver on these needs, you’ll be on your way to establishing meaningful long-term client relationships.

When you leverage the support of PrestigePEO, both you and your clients benefit. We are a valuable partner in delivering tailored HR solutions and competitive employee benefits plans.

Contact PrestigePEO today to find out more about how we can help you enhance your client relationships.

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Addressing Client Concerns About Open Enrollment https://www.prestigepeo.com/broker-blogs/client-concerns-open-enrollment/ Fri, 09 Aug 2024 21:36:23 +0000 https://www.prestigepeo.com/?p=33227 A business’ processes can make or break its annual open enrollment period. As a benefits broker, you can help your clients immensely by addressing their concerns proactively and providing the support they need to navigate it. This is easier said than done, but working with a professional employer organization (PEO) can help...

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Female co-workers discussing Open Enrollment

Health insurance brokers should understand their clients’ concerns and how to address them through effective communication.

Key takeaways:

  • Common client concerns during open enrollment include renewal percentage, budgeting, selecting the right plans, compliance and employee education.
  • Improve communication by being proactive, clear and personal, and focus on educating clients and collecting feedback.
  • Partnering with a PEO can improve the way you help your business clients with expertise and technology. It can also help mitigate high renewal increases through its ongoing relationships with carrier and technology assets.

A business’ processes can make or break its annual open enrollment period. As a benefits broker, you can help your clients immensely by addressing their concerns proactively and providing the support they need to navigate it. 

This is easier said than done, but working with a professional employer organization (PEO) can help. Find out the most common client concerns and strategies to improve open enrollment for your clients.

Common Client Concerns About Open Enrollment

Open enrollment is the annual period when employees can select or renew their benefits coverage. For employers, this means they must prepare well in advance and revisit their budget and benefits selections to ensure ongoing competitiveness and employee utilization. 

Here are common concerns for your business clients when it comes to open enrollment:

Cost and Budgeting

One of the biggest concerns is the budget. If your client is adding new employee benefits or updating packages, they’ll want to know how those changes will impact their bottom line.

Businessman standing by a quote

This includes keeping renewal rates from increasing too sharply. A PEO helps by working directly with insurance providers to secure longer-term rate agreements. This reduces the amount – and frequency – of rate hikes, keeping costs in check for your clients and their staff.

You can help businesses navigate budget changes, prioritize the most important employee benefits and understand the most cost-effective options. In addition, a PEO can help you accomplish each of these steps for your clients through purchasing power, allowing smaller businesses to access better benefits at affordable prices.

Selecting Employee Benefits

Each year, employers may not know if they’re finding the right options or making the right choices for their employees. This is why they need to offer tailored benefits packages that meet the needs of a diverse pool of employees.

Compliance

Employers must also carefully comply with regulations, both during open enrollment and throughout the rest of the year. Labor laws and employment regulations are always changing, so working with a PEO helps you help your clients with the latest updates and best practices to implement in periods of change. This assists clients in reducing risks and administrative burden.

Employee Education and Engagement

A major consideration for employers is whether their employees will use the benefits. Increased utilization requires understanding exactly what their employee benefits are and why they’re important. 

Brokers can help businesses gain access to all relevant information by prioritizing education during open enrollment. The more knowledge employees have, the more engaged they’ll be with their benefits and organization.

Employers should do everything they can to stay competitive, especially in a job market like ours, where top talent increases its expectations and requirements each year. Providing legal insurance helps you show a new level of employee support, offering a benefit that other companies aren’t offering.

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Brokers play a unique role in the world of employee benefits for businesses. When it’s time to prepare for or launch open enrollment, what can you do to make it a smoother process for your clients? Here are 5 Open Enrollment Communication Strategies for Benefits Brokers.

1. Be Proactive

Instead of waiting to provide assistance until a client asks a question, think proactively. Answer business’ questions – and their employees’ questions – before they have to ask them. This takes understanding your specific audience and their pain points. 

Show them you understand their concerns about open enrollment. Implement a plan for communicating across your channels, from email to newsletters to printouts to informational sessions. 

2. Keep Communication Clear and Concise

Remember that the average business leader and employee don’t necessarily understand the complicated ins and outs of the employee benefits world. Focus on being clear and to the point. 

Use materials like infographics, FAQ sheets and comparison charts to explain benefits options, price breakdowns and pros and cons. Make sure information is easy to grasp.

3. Prioritize Personalization

Show that you value each unique business client. Their needs will be different from those of the next business. 

Prioritize personalization through consultations, one-on-one meetings or webinars with the business’ team to talk about specific needs and priorities. This level of support also leaves room for customized answers to client questions.

4. Provide Educational Resources

One of your goals should be ensuring that clients have all the resources they need to make informed benefits decisions. You can play a major role in this process by:

  • Developing how-to guides
  • Providing tutorials for any new tools
  • Recording videos to explain benefits options

Benefits, alongside the enrollment process, can be hard to navigate. Make it easier for your clients by providing tailored educational resources.

5. Collect Feedback

You’ll never properly measure your effectiveness without hearing from your clients directly. Set up a system to gather and respond to client feedback regularly. Try implementing surveys or simple forms to uncover areas that need improvement.

Employers should do everything they can to stay competitive, especially in a job market like ours, where top talent increases its expectations and requirements each year. Providing legal insurance helps you show a new level of employee support, offering a benefit that other companies aren’t offering.

How PrestigePEO Supports Brokers During Open Enrollment

Open enrollment doesn’t have to be a stressful time for your business clients. Working with a PEO gives them access to many additional resources that will improve their process and enhance their benefits options.

PrestigePEO provides comprehensive benefits options, including health insurance, retirement plans, wellness programs, supplemental insurance plans and more. Our dedicated support team provides personalized support to you and your clients, ensuring you have access to benefits experts and compliance advisors throughout open enrollment.

A main SMB concern during open enrollment is renewal percentage; how much will insurance rates and other costs increase in the next year? Partnering with PrestigePEO limits these high renewal increases by leveraging its relationships with carriers that lead to reduced rates.

Additionally, PrestigePEO offers advanced technological platforms that further improve processes around employee benefits – including open enrollment. Tools like the mobile app PrestigeGO and our PrestigePRO platform can simplify how your clients administer employee benefits and communicate with their staff about taking full advantage of them.

Partner with PrestigePEO Today

The right solutions are a must to support your clients through open enrollment. Clients may have many concerns about the process, from budgeting to communication.

Improve how you help your clients with educational materials, clear communication and a proactive mindset. Collect feedback so you know exactly what needs to improve within the client experience.

One way to level up your services is a PEO partnership. At PrestigePEO, we help you address client concerns and improve the open enrollment process.

Set up a consultation with PrestigePEO now to learn more.

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How Brokers Can Prepare for the Future: Emerging Trends in Employee Benefits https://www.prestigepeo.com/broker-blogs/emerging-employee-benefits-trends/ Wed, 10 Jul 2024 01:29:50 +0000 https://www.prestigepeo.com/?p=32425 Find out how a professional employer organization (PEO) partnership can help broker clients keep up with employee benefits trends.
Health insurance and benefits brokers play a critical role in guiding business clients through the ever-evolving landscape of employee benefits....

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Emerging Trends in Employee Benefits

Find out how a professional employer organization (PEO) partnership can help broker clients keep up with employee benefits trends.

Health insurance and benefits brokers play a critical role in guiding business clients through the ever-evolving landscape of employee benefits. Just as the economy and labor market continually shift, so do trends in benefits that are vital for clients to attract and retain talent. Brokers need to understand these nuances and how they impact business success. 

Emerging trends point to the precise areas where health insurance brokers can deliver additional value to their clients. Employee benefits developments such as more personalized offerings, wellness initiatives and workplace flexibility are gaining significant traction.

How Brokers Can Prepare for the Future: Emerging Trends in Employee Benefits

paying close attention to the ever-changing employee benefits landscape icon

To attract and retain small and medium-sized business clients, health insurance and benefits brokers must pay close attention to the ever-changing employee benefits landscape.

Emerging trends in employee benefits icon

Emerging trends in employee benefits include flexibility, personalization and an increased focus on wellness – mental, physical and financial.

PEO partnerships icon

PEO partnerships help brokers keep tabs on these types of developments in employee benefits.

Emerging Trends in Employee Benefits

So, what do the current trends look like in benefits? Understanding what’s going on helps you better support clients and strengthen your PEO relationships, too. Here are the emerging trends to watch:

Personalized
Benefits
Packages

Flexible
Work
Arrangements

Financial
Wellness
Programs

Enhanced
Technology
Integration

Personalized Employee Benefits Packages

More and more, employees want benefits tailored to their individual needs, and a company’s ability to deliver them directly impacts employee satisfaction and retention. Health insurance is particularly important to employees, and competitive businesses consider options like life, disability and supplemental coverage outside of standard health insurance.

Brokers can leverage their PEO partnerships to offer more customized benefits packages. This helps brokers stand out and satisfy their clients.

Flexible Work Arrangements

Employees value flexible work arrangements more than ever. Businesses are giving themselves an edge by offering remote work options and flexible scheduling as key benefits.

A McKinsey and Company study found that 87% of workers would take a flexible work arrangement if offered it. 

If remote work is something a broker’s clients are pursuing, PEOs can help ensure compliance with labor laws and human resources policies for work-from-home, flexible or remote work models.

Financial Wellness Programs

Retirement plans have long been staples of a benefits package, but today’s employees want more. They want their employer to offer financial planning assistance and more robust retirement savings options. 

Brokers should consider PEO partnerships so their clients can access financial wellness resources and competitive retirement plans – namely, 401(k) plans offered through a PEO. A PEO 401(k) plan provides businesses much higher-quality options when compared to traditional, private 401(k)s they may seek on their own.

87% of workers would take a a flexible work arrangement if offered

Source: McKinsey and Company

Enhanced Technology Integration

Technology continues to change how businesses operate. In the human resources world, technology can streamline tasks and benefits processes, alleviating administrative headaches and allowing employees to better understand, access and use their employee benefits.

Team members who understand their benefits and how to use them are more likely to take advantage of them. And greater utilization can lead to higher employee retention.

Mobile apps and other digital tools now give employees easier access than ever to manage their benefits. Advanced platforms like PrestigeGO from PrestigePEO:

Allow leaders to process position changes, pay rate adjustments or terminations even while they’re on the go.

Give finance and accounting teams the ability to review and approve payroll from their mobile devices.

Let employees quickly access important details about their employee benefits – including medical, dental, vision, life, disability, and supplemental insurance, as well as retirement plans – all in one place.

Make it simple for managers and staff members to request and approve time off.

Provides easy access to human resources specialists who can answer questions and help workers better understand their employee benefits.

Insurance brokers can help clients access advanced HR software and tech platforms like this to level up their benefits management.

How PEOs Help Benefits Brokers Keep Up with Emerging Employee Benefits Trends

Brokers are wise to turn to PEOs for assistance navigating the latest benefits trends. PEOs provide bundled HR services to businesses of all sizes, so they can access more affordable yet competitive benefits that are typically only available to large companies.

Providing such a wide array of employee benefits gives PEOs a unique perspective on the latest offerings and trends. Furthermore, the top PEOs feature knowledgeable experts who eat, sleep, drink and breathe employee benefits – and are ready to share this knowledge with partnered brokers.

This insider knowledge combined with your expertise can be a game changer in the fluid employee benefits market.

Additionally, when payroll, benefits administration and other HR functions are more efficient, businesses save time and money. Brokers can thus show businesses how more streamlined HR solutions help them reach their business goals and reduce time spent on time-consuming tasks.

Brokers should emphasize all these benefits when working with clients. PEO partnerships allow both brokers and their clients to become more efficient and grow with better overall services and tools.

Stay Ahead of Trends with a PEO Partnership

Employee benefits trends change with the times. As a broker, you should know exactly what employees and employers prioritize. 

PEOs play an important role in your ability to stay competitive and give your clients what they’re looking for. PEOs help you stay ahead of benefits trends and support your clients in navigating changes.

Reach out to PrestigePEO today for a consultation or more information.

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Communicating the Amazing Benefits of PEOs to SMB Clients https://www.prestigepeo.com/broker-blogs/communicating-peo-benefits-smbs/ Fri, 28 Jun 2024 17:56:30 +0000 https://www.prestigepeo.com/?p=31626 Small and medium-sized businesses often struggle to access effective Human Resources solutions. Learn how to communicate the importance of PEO partnerships to your SMB clients to support them in this realm. Human Resources management can be a huge burden for small and medium-sized businesses (SMBs)...

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Small and medium-sized businesses often struggle to access effective Human Resources solutions.

Learn how to communicate the importance of PEO partnerships to your SMB clients to support them in this realm.

Human Resources management can be a huge burden for small and medium-sized businesses (SMBs) due to evolving employee trends, new laws, and other operational responsibilities. A recent survey by the Small Business Administration found that 66% of SMB owners cite Human Resource issues as a top concern.

According to a recent survey by the Small Business Adminstration

66%

of SMB owners say Human Resource issues are a top concern for them

Why do SMBs need the additional support PEOs provide?

Here are just a few of the most common needs these business have:

Limited financial, staff, time and expertise resources

Compliance concerns and the requirement to continuously be on top of trends and changes in regulations

Lack of strategic Human Resources support

Lack of clear processes for recruitment and onboarding

Unclear communication for employees regarding benefits and policies

Highlighting improved Human Resources support with a PEO

The first key benefit to convey to your clients is that PEOs are experts in Human Resources issues and solutions. They understand the trends, how to put a customized strategy in place and compliance best practices. They know what works for SMBs and what doesn’t, and how to help them balance cost and reward.

The Benefits of PEO Support Include:

Here are just a few of the most common needs these business have:

PEO Services

Recruitment and hiring assistance

Human Resources

Employee relations, including improved communication solutions

Data analysis icon

Performance management tools including data analysis

Compliance Icon

Compliance and risk management guidance

Many of these important focuses just aren’t present for SMBs. With a PEO, they get that dedication for each so the business is covered, employees are taken care of and they don’t have to break the bank to gain access to tools larger businesses have.

Emphasize Compliance Assistance

SMBs have to deal with a complex, ever-evolving regulatory landscape. This is why they must have a compliance strategy to ensure mistakes that could negatively impact the business and its future success are not made.

Potential risks of noncompliance include:

  • Financial impacts: SMBs could face fines and penalties, not to mention the cost of disrupting operations or losing clients if they’re uncompliant.
  • Legal trouble: Businesses must follow compliance requirements carefully to avoid legal problems. No SMB wants to be hit with a lawsuit.
  • Security breaches: Failing to secure business or customer information according to regulations can lead to costly data breaches or other security problems.
  • Reputational hits: Any type of claim against a business or security breach could negatively impact its reputation in the community and with clients.

These risks are significant and can be especially damaging for a small business.

PEOs help clients understand their compliance risks and guide them through creating processes and policies that minimize risk and strengthen security.

Tips for communicating with your SMB clients

It isn’t always easy to convince clients that working with a PEO is worth it. These best practices will help you communicate how valuable a PEO partnership can be for SMBs.

1. Educate clients on why comprehensive services are the best

Highlight the fact that PEOs offer a wide range of services that extend beyond traditional Human Resources functions, such as payroll, benefits administration and risk management. Talk about what specific services are included within those umbrella categories. For example, outline that PEOs help SMBs select the right health insurance plan for employees and provide access to large group rates they don’t typically have access to.

These components all work together to improve employee support and management processes.

2. Focus on cost savings for SMBs

Discuss the potential cost savings associated with outsourcing Human Resources functions to a PEO, including economies of scale, reduced administrative overhead and access to more affordable benefits packages. They may see working with an outside party as solely an extra cost, so show them how it will save them money in the long run.

3. Share case studies

Provide case studies or testimonials from SMBs that have benefited from PEO partnerships, demonstrating real examples of improved Human Resource outcomes.

Sharing case studies of specific companies that benefited from PEO partnerships will allow your clients to put themselves in those company’s shoes and imagine success. They also add an engaging human element that goes beyond sharing data points. Case studies provide real-life stories that are more compelling and memorable than simply listing features.

4. Proactively think about potential client concerns

Anticipate common objections or reservations that SMB clients may have about partnering with a PEO, such as loss of control, a new budgeting goal or changes to company culture. Provide reassurance and clarification on any questions they may have. Address these concerns before clients can even voice them. For example, ensure your clients know that the co-employmentmodel of the PEO is not the same as co-ownerships, i.e., co-employment shares business responsibilities, not ownership.

5. Focus on personalization

Tailor your communication approach so it aligns with the specific needs and priorities of each of your clients. Walk through how a PEO partnership can address their unique challenges and goals.

Emphasize the key benefits while being completely transparent about what a partnership would look like. Leave plenty of room for feedback and questions.

Emphasizing the benefits of PEO partnerships

Your SMB clients need ongoing Human Resources support, and PEOs deliver comprehensive, customized services. Improved solutions, like tech tools, as well as enhanced compliance assistance are key for SMBs to stay competitive, efficient and growth-focused.

As a broker, you want to continue to be a trusted advisor for your clients. Show them just how impactful PEO support can be when they decide to outsource Human Resources functions.

Talk to PrestigePEO for additional support and let us know how we can help.

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The Impact of Economic Trends on Employee Benefits in 2024 https://www.prestigepeo.com/broker-blogs/how-economic-trends-impact-employee-benefits/ Wed, 19 Jun 2024 01:25:24 +0000 https://www.prestigepeo.com/?p=31832 Economic trends like high inflation and uncertain job markets impact how employers prioritize spending and employee benefits. Fortunately, PEOs can help brokers and small and medium-sized businesses navigate these challenges successfully. The state of the economy impacts nearly everything. People limit their spending...

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A person tracking economic trends with a pen on a laptop

Economic trends like high inflation and uncertain job markets impact how employers prioritize spending and employee benefits. Fortunately, PEOs can help brokers and small and medium-sized businesses navigate these challenges successfully.

The state of the economy impacts nearly everything. People limit their spending during high inflation periods. Companies may have to lay off workers if consumer preferences change and no longer favor their products. Employers must carefully assess the costs of hiring new positions or investing in fresh technologies.

It’s no secret: when inflation is high, budget cuts are more likely. 

It doesn’t come as a surprise, then, that negative economic trends can limit the employee benefits employers, especially small and mid-sized businesses (SMBs), offer. SMBs will try to control costs while balancing the need to offer the competitive benefits that top employees want. 

This post discusses the economic trends that are impacting employee benefits in 2024 and how professional employer organizations (PEOs) can help SMBs and brokers come out on top.

The average annual premiums for employer-sponsored health insurance rose by about 7% in 2023.

Inflation and rising healthcare costs

It is no secret that inflation has been one of the most impactful economic trends in recent years. In June 2022, the inflation rate hit its peak at 9.1%. Compare that to May 2020, when the rate was 0.1%. Inflation has been falling, but it’s still relatively high. When inflation is high, everything from food to gas to clothing to medical care can see price increases.

A study from KFF found the average annual premiums for employer-sponsored health insurance rose by about 7% in 2023, with a similar spike expected in 2024.

The Impact of Economic Trends on Employee Benefits in 2024

Inflation Icon

Inflation, while not as high as its peak two years ago, continues to impact spending and healthcare costs.

Inflation Impact Icon

51% of employers report that inflation has impacted the benefits they can offer in 2024.

Job Market Uncertainty icon

The job market continues to be uncertain.

PEOs Help Businesses Icon

PEOs help businesses deal with these challenges through education, competitive benefits and operational efficiencies.

McKinsey estimates that by 2027, healthcare costs will be $370 billion higher than projections before the pandemic.

Health insurance is the top benefit employees seek. Pair this fact with rising healthcare costs, and you see that benefits are often more important to them than salaries.

In addition to rising inflation and healthcare costs, the job market has seen large shifts impact SMBs and employees alike. 

A fluctuating job market

The last few years have seen monumental shifts in the job market, from record layoffs to business closures to skyrocketing unemployment rates. While job growth and unemployment have leveled off for now, the future of the market is still uncertain. 

Other economic trends are also impacting the job landscape – for instance, the Federal Reserve’s plans to cut interest rates and companies needing to provide more competitive wages to attract top talent.

Employers need to pay attention to trends like monthly jobless claims and new jobs added to assess growth and whether it’s a job-seekers market or an employers’ market.

Understanding where the market is helps businesses pinpoint critical moments to step up their benefits packages versus cutting costs.

How PEOs help brokers and SMBs navigate economic challenges

This information may sound daunting, especially because a variety of factors go into determining economic health and assessing job market trends. The future may be harder to predict when the economy is still in recovery mode after a global pandemic and its severe after-effects. How do SMBs balance everything effectively as employers in this climate?

The good news is that PEOs can help with the balance. Here are just a few of the ways brokers and SMBs can benefit from PEO partnerships:

Education

Staying on top of economic and employment trends requires continuous learning and research. PEOs keep up with the greater market to keep employers abreast of best practices to meet the moment. 

PEOs are experts in matters related to human resources, which includes tracking economic and employment trends.

Competitive employee benefits

It sounds pretty straightforward to simply offer competitive benefits to attract employees. It’s harder in practice, however, especially when the economy is impacting budgets and employee support trends. 

PEOs helps organizations balance costs and benefits effectively - accessing affordable coverages and focusing on the benefits employees care about most.

PEOs can help SMBs access options that are usually only reserved for larger companies, which provides them a competitive edge.

Operational efficiencies

Human Resources encompasses many moving parts aside from benefits. Each process, from payroll to compliance to training, needs a dedicated system that runs efficiently and connects to all other company systems. A company’s ability to do this effectively can make or break the bottom line. 

PEOs incorporate the latest trends that help businesses stay more agile, whether that’s by utilizing more efficient technology or speeding up a once-cumbersome process. For example, PEOs can:

  • Help businesses implement a benefits administration platform where employees have more control.
  • Educate employees on how to manage their benefits, make leave claims and more.
  • Provide transparent, easy-to-understand employer contribution cost comparisons.
  • Take the burden off management when it comes to administering benefits.

PEOs incorporate the latest trends that help businesses stay more agile, whether by utilizing more efficient technology or speeding up a once-cumbersome process.

Successfully balance economic trends with better benefits with PrestigePEO

One of the best decisions you can make for your business and employees is partnering with a PEO. A PEO will help you deal with uncertainties in the economy and job market, whether they are related to inflation and rising healthcare costs or increasing wages and benefits expectations. 

PrestigePEO provides one place to meet all of your Human Resources needs. We offer comprehensive solutions to help you ensure ongoing compliance, payroll efficiencies and top-tier employee benefits so you stay competitive and in line with market trends. 

Contact PrestigePEO today to learn more about our PEO services for brokers and SMBs.

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